NEW - FLATE RATE SHIPPING! SEE BELOW FOR DEATILS

Our customers receive their orders through two different methods - Free Local Delivery or Shipped.

Local delivery is available to all of Peel and Halton, and parts of Wellington, Simcoe, Dufferin, York and Toronto. To see if you're in our local delivery area, click the link below.

LOCAL DELIVERY AREA

If you're outside our local delivery area, we ship our orders through Canada Post. 

Currently, we only ship to Canadian addresses.

THE DETAILS:

Local Delivery:

• If you are in an "Every Day Delivery" area, your order will arrive the day after you place it. The only exception is orders placed on a Saturday - we don't deliver on Sundays. All Saturday orders will be delivered on Monday.
• If you are in an area with a specific delivery day, all orders up until the day before your delivery day will arrive on your assigned delivery day. For example, if you have a Thursday delivery day, any order placed between last Thursday and Wednesday will be delivered on Thursday.
• If there are no specific delivery instructions, the order will be left at the front door.
• We recommend leaving a cooler in the delivery area to protect your order from the elements, especially if you have ordered any frozen products.
• Unless otherwise specified, we will knock or ring the doorbell once, then drop the order in the designated area.
• Our General Delivery hours are 1pm to 7pm. While we will try to accomodate requests, we can't guarantee that we will be able to make any delivery at or by a specific time.
• Often times, our deliveries occur when the customer is not home. If you would prefer that not be the case, we have arranged it so that the Canada Post shipping option is available to everyone in the local delivery area as well. Flat Rate for Ontario addresses is $8.00.
• In the case that we are unable to deliver your order on the assigned delivery day (due to inclement weather, mechanical failures, etc.), we will contact you via the ordering system using the email address you attached to your order. Alternate delivery arrangements will be made in order to get your order to you as quickly as possible.

Shipped Orders:

• All of our shipping is done through Canada Post.
• If you order any product that is frozen, you do so with the understanding the product will likely come to you in a thawed state. For this reason, we can not ship anything that will pose a safety risk if it thaws in transit. Such products will be identified as "Local Delivery Only" in the product description. Any shipped order that contains these products will be held until we are able to contact the customer.              NEW - Frozen items WILL NOT BE SHIPPED outside of Ontario.
• NEW - Flat Rate Shipping - $8.00 to Ontario and $12.00 to the rest of Canada. Please note that we don't charge for handling, and these rates are less than we pay to ship your order.
• In most cases, your order will ship the day after you place it.
• When we have shipped your order, we will send you an email with the expected arrival date according to Canada Post.